Technical Support
Here you will find the most asked questions and issues relating to technical support.
I Need A Password Reset or Didn’t Get An Email
Please visit https://cspoa.org/login and choose “password reset” and you will receive an email with reset instructions. Please note: if you......
If I Choose The Monthly or Yearly Subscription, Will It Auto-Renew At The End Of Subscription?
When signing up for the monthly or yearly membership, yes, it will auto renew at the end of the paid......
How Do I Renew an Expired Subscription?
Login to your account for the CSPOA Posse. You will receive a message saying, “You are Unauthorized to View this......
I Signed Up and Paid But I Get “Unauthorized to View This Page” or Cannot Login
99% of the time, your payment did not actually go through and is stuck in a “pending status” or failed......
I Missed the Weekly Webinar, How Long Before It Will Be Posted?
It can take 1-3 days for webinars to be posted after they have been recorded live. Please be patient. Our......
Contact Technical Support Directly
This form is for those who are members and are having problems logging in, subscription, or account issues. Before you......
Contact Product Support Directly
This form is for Product Support Only. If you need help with a product you purchased or have questions about......
Contact Class Certification Support Directly
Please do not use this form for technical or product support. Please use the appropriate forms if you have these......
How Do I Cancel My PayPal Donation?
If you are making a donation to the CSPOA or became a member using PayPal and want to cancel your......
To Contact Us For Billing, Account or Product Support Start Here
Please do not call the CSPOA for these types of support issues. Someone will assist you via email within 24-48......
How Do I Locate and Access My Certification Class I Paid For?
If you have paid for a CSPOA Certification Course and are having difficulties accessing your class, please take the steps......
