Technical Support Posse
Here you will find the most asked questions and issues relating to technical support.
If I Choose The Monthly or Yearly Subscription, Will It Auto-Renew At The End Of Subscription?
When signing up for the monthly or yearly membership, yes, it will auto renew at the end of the paid......
How Do I Change My Credit Card on File?
Login to your account for the CSPOA Posse Click on “Account” Then, click on “Subscriptions.” Next, click the “Update” link......
How Do I Change My Posse Membership Plan?
Login to your account for the CSPOA Posse. Click on “Account.” Then, click on “Subscriptions.” Click on “Other Memberships” Next,......
How Do I Pause or Stop Auto-Renew on My Membership?
Pausing and Resuming as a Subscriber With the ability enabled, Members can pause any automatically recurring subscription (Auto-Renew) by following......
How Do I Cancel My Membership Before It Auto-Renews?
Cancelling your membership will cancel it, without refund and be inactive immediately. Click on “Account.” Then, Click on “Subscriptions” Then,......
How Do I Renew an Expired Subscription?
Login to your account for the CSPOA Posse. You will receive a message saying, “You are Unauthorized to View this......
How Do I Register For The Weekly Posse Webinars Or Can I Just Join At the Time They Are Live?
CSPOA Posse Webinar — New Time & Improved Live Experience We’re making some exciting improvements to our weekly CSPOA......
I Do Not Receive Emails From the CSPOA, Why?
Sometimes, email providers and anti-virus software programs automatically assign emails to different folders. Please check your inbox, newsletter, notification, promotions,......
I Missed the Weekly Webinar, How Long Before It Will Be Posted?
It can take 1-3 days for webinars to be posted after they have been recorded live. Please be patient. Our......
Contact Technical Support Directly
This form is for those who are members and are having problems logging in, subscription, or account issues. Before you......
Contact Class Certification Support Directly
Please do not use this form for technical or product support. Please use the appropriate forms if you have these......
How Do I Cancel My PayPal Donation?
If you are making a donation to the CSPOA or became a member using PayPal and want to cancel your......
To Contact Us For Billing, Account or Product Support Start Here
Please do not call the CSPOA for these types of support issues. Someone will assist you via email within 24-48......
How Do I Locate and Access My Certification Class I Paid For?
If you have paid for a CSPOA Certification Course and are having difficulties accessing your class, please take the steps......
